All Systems Operational

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Welcome to ParamountCommerce's home for incident reporting and maintenance schedules. Subscribe to receive notifications.

INTERAC® Operational
90 days ago
99.93 % uptime
Today
iDebit Operational
90 days ago
100.0 % uptime
Today
INSTADEBIT Operational
90 days ago
100.0 % uptime
Today
Instant Payments (Citadel) Operational
90 days ago
100.0 % uptime
Today
REMIT Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Service response latency
Fetching
Past Incidents
Dec 6, 2022
Resolved - Our Partner (INTERAC) has resolved the issues affecting services.

Our team has observed performance levels returning to normal.
Thank you for your patience.

Dec 6, 00:32 EST
Monitoring - One of our Partners (Interac) is currently experiencing intermittent performance which is impacting our services.

Our team is currently monitoring and will provide an update once performance is stable again. We appreciate your patience and understanding.

Dec 5, 22:27 EST
Dec 5, 2022
Resolved - Our Partner processing Bank has resolved the issues affecting services.

Our team has observed performance levels returning to normal.
Thank you for your patience.

Dec 5, 12:17 EST
Monitoring - Our Interac banking partner is currently experiencing intermittent performance issues which is causing delays impacting Interac Withdrawals / Payouts processing.

Our team is currently monitoring until performance levels return to normal.

We apologize for any inconvenience.

Dec 5, 05:53 EST
Dec 4, 2022
Completed - The scheduled maintenance has been completed.
Dec 4, 04:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Dec 4, 04:00 EST
Scheduled - Please be informed that one of our banking partner will be undergoing planned maintenance starting Dec 4th 4:00 AM EST and during this time interac transactions might be affected intermittently.

The anticipated downtime is 30 Minutes, however we will update as soon as the services are back online.

Thank you for your patience.

Dec 1, 13:25 EST
Dec 3, 2022

No incidents reported.

Dec 2, 2022

No incidents reported.

Dec 1, 2022

No incidents reported.

Nov 30, 2022
Completed - The scheduled maintenance has been completed.
Nov 30, 04:31 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 30, 04:01 EST
Scheduled - Please be informed that one of our banking partner will be undergoing planned maintenance starting Nov 30th 4:00 AM EST and during this time, interac withdrawals might be affected intermittently.

The anticipated downtime is 30 Minutes, however we will update as soon as the services are back online.

Thank you for your patience.

Nov 28, 11:16 EST
Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022

No incidents reported.

Nov 22, 2022

No incidents reported.