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Uptime over the past 90 days. View historical uptime.
INTERAC® Operational
90 days ago
100.0 % uptime
Today
INSTADEBIT Operational
90 days ago
100.0 % uptime
Today
Instant Bank Transfer Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Jan 22, 2026
Scheduled Maintenance Notice: Interac Firewall Services
Completed - The scheduled maintenance has been completed.
Jan 22, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 22, 01:00 EST
Scheduled - We would like to inform you that Interac will be performing critical Network Firewall Maintenance on Thursday, January 22, 2026. This maintenance is necessary to perform OS patching to ensure the continued security and stability of our production environment.

Below are the details of the scheduled maintenance and its expected impact:

Maintenance Schedule
Date: Thursday, January 22, 2026
Maintenance Window: 01:00 AM EST to 06:00 AM EST
Outage Duration: Approximately 10 minutes
Environment: Production
Service Impact: e-Transfer and Interac Direct Services

Impact During Change
Between 02:00 AM and 02:10 AM ET, there is a possibility of a 10-minute period of degraded service due to firewall failover activity. During this specific 10-minute window, users may experience:

Interrupted payment processing.
Increased response times (latency).
Potential transaction failures.

Note: Outside of this specific 10-minute window, services are expected to operate normally within the broader maintenance period.

Should you have any questions or require further assistance regarding this maintenance, please do not hesitate to contact our support team.

We apologize for any inconvenience this scheduled maintenance may cause. Thank you for your continued understanding and cooperation.
Jan 21, 20:15 EST
Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

No incidents reported.

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026
Intermittent Performance - Jan 16 2026
Resolved - The issue has been fully resolved as of 10.50 EST and we have received confirmation from our partner bank. All systems are now 100% operational.
Jan 16, 16:14 EST
Update - The service has been operational since 10:50 AM EST, and the previously reported intermittent performance issues have stabilized. While we are still awaiting official confirmation before marking the incident as fully resolved, we have observed a sustained period of normal operation.
Our teams continue to proactively monitor the service for any potential regressions. We will provide a further update as soon as final confirmation is received. Thank you for your patience and understanding.
Jan 16, 15:07 EST
Update - The intermittent performance issues have stabilized. While we are still awaiting full confirmation of a resolution, we have observed a significant period of stability and will continue to monitor proactively for any regressions. We will keep you updated as soon as we have further information.
Jan 16, 12:05 EST
Update - We are continuing to monitor for any further issues.
Jan 16, 12:02 EST
Monitoring - We have observed intermittent performance issues with one of our banking partners and are presently closely monitoring the situation. While successful deposits and withdrawals are being processed, there is a minor delay in obtaining the final transaction statuses.

Our team is currently monitoring and will provide an update once performance is stable again. We appreciate your patience and understanding.
Jan 16, 11:00 EST
Jan 15, 2026

No incidents reported.

Jan 14, 2026

No incidents reported.

Jan 13, 2026

No incidents reported.

Jan 12, 2026
Scheduled Maintenance - Interac Database Upgrade – January 09, 2025
Completed - The scheduled maintenance has been completed.
Jan 12, 06:00 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 9, 18:00 EST
Update - We will be undergoing scheduled maintenance during this time.
Jan 9, 16:15 EST
Scheduled - To enhance system stability and ensure the continued reliability of services, Interac will be performing a scheduled e-Transfer database upgrade, beginning on Friday, January 9, 2026.

Please find the details below:
Interac e-Transfer Database Upgrade
Purpose: Production database upgrade for e-Transfer services
Maintenance Window: January 9, 2026, 18:00 ET – January 12, 2026, 06:00 ET
Expected Outage Window: January 10, 2026, 02:00 ET – 06:00 ET
Potential Latency/Degradation Window : January 10, 2026, 06:00 ET – January 11, 2026, 07:00 ET

Services Impacted:
e-Transfer services

Impact on Transactions:

During the expected outage window:
e-Transfer services will be unavailable. There will be no send, receive, or processing functionality during this period, and customer transactions will be unsuccessful.

During the Potential Latency/Degradation Window :
Some e-Transfers may be delayed or time out. Notifications could also be delayed.
Transaction status in online or mobile banking may display as "Pending" longer than usual.
Auto deposit completions may take extra time to process.

Following the outage, Interac's e-Transfer environment will be under enhanced monitoring until January 12, 2026, at 06:00 ET. During this monitoring period, customers may experience intermittent timeouts or interrupted payments and may need to retry their transactions.

We apologize for any inconvenience this scheduled maintenance may cause and appreciate your understanding. Should you have any questions or require further assistance, please do not hesitate to contact us.
Dec 24, 12:03 EST
Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026
Jan 8, 2026

No incidents reported.

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